Analytics Tools

Drive strategic decision-making with social media analytics

Inform your business strategy with social listening

Save time and stop second-guessing. Speed up data collection, prove ROI and inform strategy using Sprout Social.

Understand the “why” behind the “what.” Uncover actionable insights, overcome competitors and improve brand health using Sprout Social.

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Understand what’s happening today to plan for tomorrow

Access the metrics without the mess

Compiling data shouldn’t hinder you from capitalizing on it. Eliminate time-consuming manual processes in favor of automated, presentation-ready reports.

Inspire confidence, not confusion

Metrics are worthless without meaning. Quickly gather and explore detailed data to measure results, demonstrate impact and influence decision making.

Streamline social analytics

01

Onboard easily

Measure the metrics that matter from day one using Sprout’s easy-to-understand toolset. Learn to extract actionable insights right away with comprehensive training and education materials.

02

See the big picture

Maintain complete oversight of all connected social profiles from one location. Save time with a suite of user-friendly, customizable reporting options that scale with your business.

03

Gain competitive advantage

Compare your performance on social to your competitors' to find new opportunities. Find and filter historical data quickly to benchmark results.

04

Enhance your social strategy

Craft effective paid and organic campaigns powered by social data. Quickly access integrated publishing and engagement tools alongside analytics to put insights into action.

05

Show business results

Directly tie social activity to business results. Demonstrate the value of social to all stakeholders, colleagues and clients alike, in a format everyone can understand.

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Analytics by network

Facebook

Examine Facebook Page impressions, Fan growth and paid and organic content performance. Understand industry averages and directly compare competitor data to your own.

See more Facebook tools

Twitter

View aggregate post stats by Twitter profile as well as top-performing paid and organic Tweets. Plan and analyze campaigns using comprehensive keyword, trend and hashtag reports.

See more Twitter tools

Instagram

Track Instagram Stories impact and guide content based on sent message results. Measure follower growth, engagement, hashtag trends, conversions and paid content performance.

See more Instagram tools

LinkedIn

Analyze audience growth, demographics, engagement and impressions across LinkedIn Company Pages. Compare paid versus organic performance to inform advertising spend.

See more LinkedIn tools

Pinterest

Utilize URL tracking to measure website traffic from Pinterest. Assess profile-level Pinterest analytics data and identify high-performing Pins.

See more Pinterest tools

Cross-network

See the full picture to analyze the health and success of your entire social strategy with cross-network paid and organic reports that seamlessly blend profile and content metrics across multiple profiles and channels.

Analytics for everyone

Analytics for everyone

What's included

Core features

Group Report

Access a high-level overview of performance across all connected profiles to quickly evaluate social growth.

Tag Report

Access an overview of your inbound and outbound tagged messages to easily analyze volume, performance patterns and campaign effectiveness.

Sent Messages Report

Analyze cross-channel performance at the post level to understand what resonates and why.

Competitor Reports

Track competitor performance across social to benchmark against your own and to identify new opportunities in your industry.

Paid Performance Report

Evaluate social advertising across channels and audiences to identify top-performing campaigns and optimize future ad spend.

Team and Task Performance Reports

See how quickly and how often individual users reply to social messages and complete assigned tasks to measure team productivity and improve customer care.

Dive deeper and define your story with Premium Analytics

Report Builder

Create custom reports specific to your business needs to easily track your most valued social data.

Additional Insights

Access more than 150 new metrics across owned and paid media to prove social ROI.

Interactive Charts & Graphs

Determine how metrics are visually displayed in reports to illuminate social insights.

Selectable Metrics

Choose and save which metrics are included in reports to evaluate performance based on your specific business goals.

Advanced Filtering

Filter based on tags, content and message type to spotlight the metrics that matter most for different pieces of content.

Custom Comparison

Compare and contrast data across customized timeframes unique to your business to benchmark performance.

Additional resources

Efficiently managing 43 markets on LinkedIn

American City Business Journals uses Sprout’s analytics tools to inform content strategy and optimize performance.

See how

8 ways to boost your social media conversion rate

If you’re struggling to prove ROI or want to generate more customers from social media, you need to look at your social conversion strategy.

View now

Hashtag analytics 101: Using the best hashtags for your social strategy

Understanding hashtag analytics is essential to social strategy. Find out how to use and track them for your campaigns.

View now
Standard
$99 per user, per month
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No credit card required

Professional
$149 per user, per month
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No credit card required

Advanced
$249 per user, per month
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No credit card required

Enterprise
Custom Pricing
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Social profiles
Purchase additional profiles for a monthly charge of $25 per profile.
5 social profiles 10 social profiles 10 social profiles Customizable
All-in-one social inbox
Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
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Publish, schedule, draft and queue posts Included Included Included Included
Social content calendar Included Included Included Included
Review management Included Included Included Included
Profiles, keywords and locations monitoring Included Included Included Included
Tasking and social CRM tools
Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.
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Group, profile and post-level reporting Included Included Included Included
Paid promotion tools to boost Facebook posts Included Included Included Included
iOS and Android mobile apps Included Included Included Included
Social listening to uncover emerging trends, brand influencers and competitive intel Premium add-on Premium add-on Premium add-on Included
Employee advocacy solutions to amplify your brand’s organic reach Premium add-on Premium add-on Premium add-on Included
Competitive reports for Instagram, Facebook and Twitter Not Included Included Included Included
Incoming and outgoing message content tagging Not Included Included Included Included
Custom workflows for multiple approvers and steps Not Included Included Included Included
Scheduling for optimal send times
Boost content reach by an average of 60% with suggested times meant to promote more social engagement.
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Response rate and time analysis reports
Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
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Trend analysis for Twitter keywords and hashtags Not Included Included Included Included
Paid social reporting for Facebook, Instagram, Twitter and LinkedIn Not Included Included Included Included
Helpdesk integration
Integrate your Zendesk, UserVoice or HubSpot account to create, track and manage support issues from social.
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Message Spike Alerts for increased message activity
Get alerted when message volume is higher than usual with email and push notifications.
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Digital asset and content library
Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.
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Chatbots with automation tools
Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.
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Saved and suggested replies
Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.
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Inbox rule builder for automated actions
Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.
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Custom URL tracking
Seamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics.
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Twitter surveys to define CSAT or NPS
Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.
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24/5 prioritized customer support Not Included Not Included Not Included Included
Exclusive implementation and onboarding to get teams up-and-running quickly Not Included Not Included Not Included Included
Advanced analytics to measure success across all social channels Not Included Not Included Not Included Included
Premier consulting services Not Included Not Included Not Included Included