Your business strategy is only as good as your tech stack
Supercharge your business impact with Sprout’s network and software integrations.
Networks
Messaging
Make Sprout your central hub for message management. Unify all the messages from your social channels and messaging tools into a single stream so you never miss an opportunity to connect.
Facebook Messenger
Messaging
Easily connect with your customers to build stronger relationships. Access all of your messages across Facebook Pages—including Messenger—into one filterable stream.
Learn moreIntegrations
Business Intelligence (BI)
Make better business decisions by anticipating industry trends, identifying blind spots in your strategy, and discovering expansion opportunities.
Salesforce Marketing Intelligence Cloud
Business Intelligence (BI)
Premium Solution
Keep a pulse on your marketing performance. Leverage social intel and impactful data visuals to pinpoint your strengths and weaknesses and unlock your business potential.
Requirements: Salesforce Marketing Cloud Intelligence
Data types: Post-level Analytics
Functionality: Simple connection with no development work required, Customized visuals and KPIs
Tableau
Business Intelligence (BI)
Premium Solution
Solve your business problems faster with social insights. Identify customer needs and align stakeholders to strategy with more accessible, custom data visualizations.
Learn moreRequirements: Tableau
Data types: Analytics
Functionality: Simple connection with no development work required, Customized visuals and KPIs
Help Desk
Streamline your customer service workflows and improve team efficiency with all customer information easily accessible directly in Sprout.
More on Customer CareHubspot
Help Desk
Advanced Plan
Create meaningful customer experiences. Eliminate slow support with intuitive ticket routing and updates. Tailor messages to your customers' unique needs. Spot trends to improve your service.
Requirements: Hubspot Service Hub account
Data types: Messages; Contacts; Tickets
Functionality: Read, Reply, Tag, Auto-sync
Microsoft Dynamics 365
Lead Generation, CRM, and Help Desk
Advanced Plan
Effortlessly delight your customers with faster resolutions from intelligent case routing and personalized social interactions. Help your support teams fine-tune their responses with social insights.
Requirements: Microsoft Dynamics 365 account
Data types: Messages; Contacts; Tickets
Functionality: Simple connection with no development work required, Customized visuals and KPIs
Salesforce Service Cloud
Help Desk
Advanced Plan
Deliver world-class social customer care to win customers for life. Combine customer and social data in one place with Sprout—Salesforce’s preferred social media management solution.
Learn moreRequirements: Salesforce account
Data types: Messages; Contacts; Tickets
Functionality: Reply, Automatically and Manually Create Cases, Edit Cases, Edit Contact Information, Auto-sync, Produce insights from Agentforce assistant for service
Zendesk
Help Desk
Advanced Plan
Stay centered on your customers with instant updates to customer profiles and support tickets. Add personalized details to create lifelong customers. Give your team the data needed to provide better service.
Requirements: Zendesk
Data types: Messages; Contacts; Tickets
Functionality: Read, Reply, Tag, Auto-sync
Lead Generation & CRM
Win more business by quickly mobilizing your team with qualified leads and lock in customer loyalty with compelling customer journeys.
More on Social CRMMarketo
Lead Generation
Professional Plan
Advanced Plan
Activate customer love on social media and put growth on auto-pilot. Speed up your sales pipeline with leads primed for deeper engagement and nurture existing customers with targeted campaigns to prevent churn.
Requirements: Marketo account
Data types: Messages; Contact Information
Functionality: Create Leads, Edit Contact Information, Auto-sync
Microsoft Dynamics 365
Lead Generation, CRM, and Help Desk
Professional Plan
Advanced Plan
Increase demand and cultivate lasting trust in your brand by creating impactful customer journeys. Zero in on high-intent leads by auto-syncing contact updates from social to scale new business and streamline engagement.
Requirements: Microsoft Dynamics 365 account
Data types: Messages; Contacts; Tickets
Functionality: Simple connection with no development work required, Customized visuals and KPIs
Salesforce Marketing Cloud
CRM
Professional Plan
Advanced Plan
Amplify customer loyalty by delivering personalized experiences. Win back customers who had negative interactions and turn engagement into revenue.
Learn moreRequirements: Salesforce account
Data types: Contacts, Cases, Leads, Social Posts, Social Personas
Functionality: Contact and Lead synchronization
Salesforce Sales Cloud
Lead Generation and CRM
Professional Plan
Advanced Plan
Grow your customer base with high-quality pipeline sourced from social media. Gain visibility into each prospect's activity to convert leads more efficiently.
Learn moreRequirements: Salesforce account
Data types: Messages; Contacts
Functionality: Create Leads, Edit Contact Information, Auto-sync
Reputation & Review Management
Triage crises the minute they occur with trust-building responses and unearth valuable feedback by proactively monitoring reviews.
More on Review ManagementApple App Store
Reputation & Review Management
All Plans
Enhance your brand perception by sending tailored responses to customers that improve their overall experience.
Requirements: Apple App Store account and app
Data types: Reviews
Functionality: Read, Reply, Tag
Facebook Page Reviews
Reputation & Review Management
All Plans
Elevate your Facebook presence by cultivating trust with customers who leave reviews and ratings alongside all other incoming messages in Sprout.
Requirements: Facebook Business account
Data types: Reviews
Functionality: Read, Reply, Tag
Glassdoor
Reputation & Review Management
All Plans
Build a beloved employer brand to attract and keep talent. Respond to concerns quickly and showcase an authentic view of your company—without leaving Sprout—to improve brand perception.
Requirements: Glassdoor Admin account
Data types: Reviews
Functionality: Read, Reply, Tag
Google My Business
Reputation & Review Management
All Plans
Drive customer loyalty by responding to reviews and ratings efficiently from Sprout. Reach more of the right customers with deep analytics.
Requirements: Google My Business account
Data types: Reviews
Functionality: Read, Reply, Tag
Google Play Store
Reputation & Review Management
All Plans
Boost your brand image by sending personalized responses to customers that enhance their satisfaction.
Requirements: Google Play Store account and app
Data types: Reviews
Functionality: Read, Reply, Tag
Tripadvisor
Reputation & Review Management
All Plans
Convert dissatisfaction into delight with faster replies, tailored to your customers' social media profiles. This will help fuel your business strategy and boost brand confidence.
Requirements: Tripadvisor account
Data types: Reviews
Functionality: Read, Reply, Tag
Trustpilot
Reputation & Review Management
All Plans
Inspire buyer confidence with personalized replies and fast resolutions. Craft smarter strategies based on real customer insights.
Requirements: Trustpilot paid account
Data types: Reviews
Functionality: Read, Reply, Tag
Yelp
Reputation & Review Management
All Plans
Build trust in your brand by proactively responding to reviews and offering quick resolutions to complaints.
Requirements: Yelp Business account
Data types: Reviews
Functionality: Read, Reply, Tag
Website & Link Tracking
Gain valuable insights to define your company’s ideal audience which you can use to optimize your strategy and win more customers.
Bit.ly
Website & Link Tracking
All Plans
Gain deeper insights into your social strategy performance and its impact on your overall web traffic and conversions with concise, custom domains that prove your brand's credibility.
Requirements: Custom Bit.ly domain
Data types: N/A
Functionality: Use branded URLs
Google Analytics
Website & Link Tracking
All Plans
Close more deals using social-driven traffic and conversion trends. Target your ideal customers, improve your social strategy and prove the ROI of your social efforts.
Requirements: Google Analytics account
Data types: Website traffic; URL mentions
Functionality: Analyze social media traffic, Create custom URLs and parameters (Professional and Advanced Plans Only)
Workflow & DAM
Streamline your teams' workflows by removing extra steps to reach audiences faster and maximize impact more effectively.
Adobe Experience Manager
Workflow & DAM
All Plans
Prioritize creativity by directly accessing all the latest and greatest files stored in your team's Adobe Experience Manager account.
Requirements: Adobe Experience Cloud account
Data types: Images, Videos
Functionality: Import digital assets
Bynder
Workflow & DAM
All Plans
Create memorable experiences instead of searching for social assets when you import your content from your team's Bynder account directly into Sprout.
Requirements: Bynder account
Data types: Images, Videos
Functionality: Import digital assets
Canva
Workflow & DAM
All Plans
Fuel engagement and spark conversions on social media with stunning graphics and on-brand content created by your social team.
Requirements: Canva account
Data types: Images, Videos
Functionality: Import digital assets, Create new assets
Dropbox
Workflow & DAM
All Plans
Manage all of your approved, branded content directly in Sprout by connecting to your team's Dropbox.
Learn moreRequirements: Dropbox account
Data types: Images, Videos
Functionality: Import digital assets
Google Drive
Workflow & DAM
All Plans
Streamline your publishing workflows—import all the latest and greatest approved content from your team’s Google Drive directly into Sprout.
Requirements: Google Drive account
Data types: Images, Videos
Functionality: Import digital assets
Microsoft Teams
Workflow & DAM
Premium Solution
Streamline internal comms by broadcasting exciting company news and important content to employees where they already are—in Microsoft Teams.
Requirements: Microsoft Teams account, Employee Advocacy subscription
Functionality: Share Employee Advocacy stories
Opal
Workflow & DAM
Premium Solution
Reach your target audience faster on social media with the right message at the right time—with seamless publishing workflows.
Requirements: Opal account, Premium Analytics subscription
Data types: Images, Videos, Carousels, Text Posts
Functionality: Import digital assets
Optimizely
Workflow & DAM
Premium Solution
Drive brand awareness by simplifying your content scheduling workflows. Curate content in Optimizely and distribute across social channels by exporting to Sprout.
Requirements: Optimizely Content Marketing Platform account, Premium Analytics subscription
Data types: Images, Videos, Text Posts
Functionality: Import digital assets
Slack
Workflow & DAM
All Plans
Boost your customer satisfaction and improve team efficiency with faster responses to inbound messages and real-time updates.
Requirements: Slack account
Data types: Approval notifications; Task notifications
Functionality: Create custom notifications
Slate
Workflow & DAM
Premium Solution
Maximize the reach of your content by simplifying your publishing process. Plan and schedule your campaigns in Slate and export approved content directly to your Sprout account.
Requirements: Slate account
Data types: Images, Videos, Audio, Photoshop files
Functionality: Import digital assets
Social Platforms
No more jumping between platforms. Sprout centralizes publishing, monitoring, engagement and analytics across major social networks to save time, smooth collaboration and improve customer experiences.
Facebook
Social Network
Sprout's Facebook integration includes publishing, analytics, content boosting, reputation and response management tools for Pages and Messenger.
Learn moreInstagram
Social Network
Work smarter with Sprout's Instagram management tools—schedule and boost posts, manage comments, monitor hashtags and run reports.
Learn moreLinkedIn
Social Network
Deliver smarter, faster and more personal social communications with powerful tools to manage your LinkedIn Company Pages.
Learn morePinterest
Social Network
Visualize Pins and inspire ideas with specialized tools to help you create, publish and report on your Pinterest content.
Learn moreThreads
Social Network
Elevate and scale your Threads social strategy with Sprout's intuitive planning, scheduling, engagement and reporting capabilities.
Learn moreTikTok
Social Network
Optimize and grow your end-to-end TikTok marketing strategy with video scheduling, comment management and presentation-ready analytics.
Learn moreX (Formerly Twitter)
Social Network
Seamlessly execute social media management and social customer care on Twitter from a single, scalable platform.
Learn moreYouTube
Social Network
Simplify your video publishing strategy and deepen connections with your audience on YouTube, alongside other social platforms.
Learn more