Networks and Integrations

Your business strategy is only as good as your tech stack

Supercharge your business impact with Sprout’s network and software integrations.

Networks

Social Platforms

No more jumping between platforms. Sprout centralizes publishing, monitoring, engagement and analytics across major social networks to save time, smooth collaboration and improve customer experiences.

Facebook

Social Network

Sprout's Facebook integration includes publishing, analytics, content boosting, reputation and response management tools for Pages and Messenger.

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Instagram

Social Network

Work smarter with Sprout's Instagram management tools—schedule and boost posts, manage comments, monitor hashtags and run reports.

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LinkedIn

Social Network

Deliver smarter, faster and more personal social communications with powerful tools to manage your LinkedIn Company Pages.

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Pinterest

Social Network

Visualize Pins and inspire ideas with specialized tools to help you create, publish and report on your Pinterest content.

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Threads

Social Network

Elevate and scale your Threads social strategy with Sprout's intuitive planning, scheduling, engagement and reporting capabilities.

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TikTok

Social Network

Optimize and grow your end-to-end TikTok marketing strategy with video scheduling, comment management and presentation-ready analytics.

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X (Formerly Twitter)

Social Network

Seamlessly execute social media management and social customer care on Twitter from a single, scalable platform.

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YouTube

Social Network

Simplify your video publishing strategy and deepen connections with your audience on YouTube, alongside other social platforms.

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Messaging

Make Sprout your central hub for message management. Unify all the messages from your social channels and messaging tools into a single stream so you never miss an opportunity to connect.

Facebook Messenger

Messaging

Easily connect with your customers to build stronger relationships. Access all of your messages across Facebook Pages—including Messenger—into one filterable stream.

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Social Listening

In addition to posting and engaging, these network integrations also enable you to tap into global conversations around your brand and industry to identify trends, extract critical insights and stay ahead of the competition. Listening is an add-on feature that you can add to any Sprout plan.

More on Social Listening

Facebook

Social Listening

Premium Solution

Observe trends, uncover engagement patterns and gauge sentiment around your brand or any related topic.

Instagram

Social Listening

Premium Solution

Uncover industry trends, get unfiltered feedback, conduct competitive analysis and identify potential customers and influencers.

Reddit

Social Listening

Premium Solution

Analyze relevant Reddit conversations to identify trends and sentiment, extract critical insights and stay ahead of the competition.

Tumblr

Social Listening

Premium Solution

Identify relevant trends and critical business insights to keep a pulse on how people are talking about the topics that matter most. Offered as part of Sprout's social listening add-on feature.

Web

Social Listening

Premium Solution

Pull in data from pages on the web outside social, like blog posts, forum posts and news articles to strengthen your strategy.

X (Formerly Twitter)

Social Listening

Premium Solution

Surface hashtag and topic trends, understand sentiment, measure campaign success and analyze share of voice in the market.

YouTube

Social Listening

Premium Solution

Discover new content trends and topics, monitor influencer performance and identify new influencers and collaborators.

Integrations

Business Intelligence (BI)

Make better business decisions by anticipating industry trends, identifying blind spots in your strategy, and discovering expansion opportunities.

Salesforce Marketing Intelligence Cloud

Business Intelligence (BI)

Premium Solution

Keep a pulse on your marketing performance. Leverage social intel and impactful data visuals to pinpoint your strengths and weaknesses and unlock your business potential.

Requirements: Salesforce Marketing Cloud Intelligence

Data types: Post-level Analytics

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Tableau

Business Intelligence (BI)

Premium Solution

Solve your business problems faster with social insights. Identify customer needs and align stakeholders to strategy with more accessible, custom data visualizations.

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Requirements: Tableau

Data types: Analytics

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Help Desk

Streamline your customer service workflows and improve team efficiency with all customer information easily accessible directly in Sprout.

More on Customer Care

Hubspot

Help Desk

Advanced Plan

Create meaningful customer experiences. Eliminate slow support with intuitive ticket routing and updates. Tailor messages to your customers' unique needs. Spot trends to improve your service.

Requirements: Hubspot Service Hub account

Data types: Messages; Contacts; Tickets

Functionality: Read, Reply, Tag, Auto-sync

Microsoft Dynamics 365

Lead Generation, CRM, and Help Desk

Advanced Plan

Effortlessly delight your customers with faster resolutions from intelligent case routing and personalized social interactions. Help your support teams fine-tune their responses with social insights.

Requirements: Microsoft Dynamics 365 account

Data types: Messages; Contacts; Tickets

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Salesforce Service Cloud

Help Desk

Advanced Plan

Deliver world-class social customer care to win customers for life. Combine customer and social data in one place with Sprout—Salesforce’s preferred social media management solution.

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Requirements: Salesforce account

Data types: Messages; Contacts; Tickets

Functionality: Reply, Automatically and Manually Create Cases, Edit Cases, Edit Contact Information, Auto-sync, Produce insights from Agentforce assistant for service

Zendesk

Help Desk

Advanced Plan

Stay centered on your customers with instant updates to customer profiles and support tickets. Add personalized details to create lifelong customers. Give your team the data needed to provide better service.

Requirements: Zendesk

Data types: Messages; Contacts; Tickets

Functionality: Read, Reply, Tag, Auto-sync

Lead Generation & CRM

Win more business by quickly mobilizing your team with qualified leads and lock in customer loyalty with compelling customer journeys.

More on Social CRM

Marketo

Lead Generation

Professional Plan

Advanced Plan

Activate customer love on social media and put growth on auto-pilot. Speed up your sales pipeline with leads primed for deeper engagement and nurture existing customers with targeted campaigns to prevent churn.

Requirements: Marketo account

Data types: Messages; Contact Information

Functionality: Create Leads, Edit Contact Information, Auto-sync

Microsoft Dynamics 365

Lead Generation, CRM, and Help Desk

Professional Plan

Advanced Plan

Increase demand and cultivate lasting trust in your brand by creating impactful customer journeys. Zero in on high-intent leads by auto-syncing contact updates from social to scale new business and streamline engagement.

Requirements: Microsoft Dynamics 365 account

Data types: Messages; Contacts; Tickets

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Salesforce Marketing Cloud

CRM

Professional Plan

Advanced Plan

Amplify customer loyalty by delivering personalized experiences. Win back customers who had negative interactions and turn engagement into revenue.

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Requirements: Salesforce account

Data types: Contacts, Cases, Leads, Social Posts, Social Personas

Functionality: Contact and Lead synchronization

Salesforce Sales Cloud

Lead Generation and CRM

Professional Plan

Advanced Plan

Grow your customer base with high-quality pipeline sourced from social media. Gain visibility into each prospect's activity to convert leads more efficiently.

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Requirements: Salesforce account

Data types: Messages; Contacts

Functionality: Create Leads, Edit Contact Information, Auto-sync

Reputation & Review Management

Triage crises the minute they occur with trust-building responses and unearth valuable feedback by proactively monitoring reviews.

More on Review Management

Apple App Store

Reputation & Review Management

All Plans

Enhance your brand perception by sending tailored responses to customers that improve their overall experience.

Requirements: Apple App Store account and app

Data types: Reviews

Functionality: Read, Reply, Tag

Facebook Page Reviews

Reputation & Review Management

All Plans

Elevate your Facebook presence by cultivating trust with customers who leave reviews and ratings alongside all other incoming messages in Sprout.

Requirements: Facebook Business account

Data types: Reviews

Functionality: Read, Reply, Tag

Glassdoor

Reputation & Review Management

All Plans

Build a beloved employer brand to attract and keep talent. Respond to concerns quickly and showcase an authentic view of your company—without leaving Sprout—to improve brand perception.

Requirements: Glassdoor Admin account

Data types: Reviews

Functionality: Read, Reply, Tag

Google My Business

Reputation & Review Management

All Plans

Drive customer loyalty by responding to reviews and ratings efficiently from Sprout. Reach more of the right customers with deep analytics.

Requirements: Google My Business account

Data types: Reviews

Functionality: Read, Reply, Tag

Google Play Store

Reputation & Review Management

All Plans

Boost your brand image by sending personalized responses to customers that enhance their satisfaction.

Requirements: Google Play Store account and app

Data types: Reviews

Functionality: Read, Reply, Tag

Tripadvisor

Reputation & Review Management

All Plans

Convert dissatisfaction into delight with faster replies, tailored to your customers' social media profiles. This will help fuel your business strategy and boost brand confidence.

Requirements: Tripadvisor account

Data types: Reviews

Functionality: Read, Reply, Tag

Trustpilot

Reputation & Review Management

All Plans

Inspire buyer confidence with personalized replies and fast resolutions. Craft smarter strategies based on real customer insights.

Requirements: Trustpilot paid account

Data types: Reviews

Functionality: Read, Reply, Tag

Yelp

Reputation & Review Management

All Plans

Build trust in your brand by proactively responding to reviews and offering quick resolutions to complaints.

Requirements: Yelp Business account

Data types: Reviews

Functionality: Read, Reply, Tag

Social Commerce

Drive more sales opportunities and foster loyalty by eliminating unnecessary steps and shortening response times with personalized offers.

More on Social Commerce

Facebook Shops

Social Commerce

Professional Plan

Advanced Plan

Drive a seamless buying experience to reach more shoppers, boost shop engagement and optimize your promotions strategy.

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Requirements: Facebook Shops account

Data types: Product Catalog

Functionality: Import product catalog

Shopify

Social Commerce

Professional Plan

Advanced Plan

Showcase your products across social networks to attract new buyers. Craft exceptional customer experiences and personalize your responses to win lifelong customers.

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Requirements: Shopify account

Data types: Product Catalog; Order Data; Customer Data

Functionality: Import product catalog, View customers’ order history

WooCommerce

Social Commerce

Professional Plan

Advanced Plan

Win more business on social media by showcasing top products in your posts and messages tailored to your audiences' preferences.

Requirements: WooCommerce account

Data types: Product Catalog

Functionality: Import product catalog

Workflow & DAM

Streamline your teams' workflows by removing extra steps to reach audiences faster and maximize impact more effectively.

Adobe Experience Manager

Workflow & DAM

All Plans

Prioritize creativity by directly accessing all the latest and greatest files stored in your team's Adobe Experience Manager account.

Requirements: Adobe Experience Cloud account

Data types: Images, Videos

Functionality: Import digital assets

Bynder

Workflow & DAM

All Plans

Create memorable experiences instead of searching for social assets when you import your content from your team's Bynder account directly into Sprout.

Requirements: Bynder account

Data types: Images, Videos

Functionality: Import digital assets

Canva

Workflow & DAM

All Plans

Fuel engagement and spark conversions on social media with stunning graphics and on-brand content created by your social team.

Requirements: Canva account

Data types: Images, Videos

Functionality: Import digital assets, Create new assets

Dropbox

Workflow & DAM

All Plans

Manage all of your approved, branded content directly in Sprout by connecting to your team's Dropbox.

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Requirements: Dropbox account

Data types: Images, Videos

Functionality: Import digital assets

Google Drive

Workflow & DAM

All Plans

Streamline your publishing workflows—import all the latest and greatest approved content from your team’s Google Drive directly into Sprout.

Requirements: Google Drive account

Data types: Images, Videos

Functionality: Import digital assets

Microsoft Teams

Workflow & DAM

Premium Solution

Streamline internal comms by broadcasting exciting company news and important content to employees where they already are—in Microsoft Teams.

Requirements: Microsoft Teams account, Employee Advocacy subscription

Functionality: Share Employee Advocacy stories

Opal

Workflow & DAM

Premium Solution

Reach your target audience faster on social media with the right message at the right time—with seamless publishing workflows.

Requirements: Opal account, Premium Analytics subscription

Data types: Images, Videos, Carousels, Text Posts

Functionality: Import digital assets

Optimizely

Workflow & DAM

Premium Solution

Drive brand awareness by simplifying your content scheduling workflows. Curate content in Optimizely and distribute across social channels by exporting to Sprout.

Requirements: Optimizely Content Marketing Platform account, Premium Analytics subscription

Data types: Images, Videos, Text Posts

Functionality: Import digital assets

Slack

Workflow & DAM

All Plans

Boost your customer satisfaction and improve team efficiency with faster responses to inbound messages and real-time updates.

Requirements: Slack account

Data types: Approval notifications; Task notifications

Functionality: Create custom notifications

Slate

Workflow & DAM

Premium Solution

Maximize the reach of your content by simplifying your publishing process. Plan and schedule your campaigns in Slate and export approved content directly to your Sprout account.

Requirements: Slate account

Data types: Images, Videos, Audio, Photoshop files

Functionality: Import digital assets